Privacy Policy

Privacy Policy — Groupe Unvivio Inc

Owner: Groupe Unvivio Inc
TVQ Number: 1233071036TQ0001

Last updated: 21/11/2025

1. Personal Information Collected

When you make a purchase or create an account on our store, we collect the personal information you voluntarily provide, including:

  • First and last name
  • Mailing address
  • Email address
  • Phone number
  • Payment information (processed securely)

When you browse our site, we automatically receive your device’s IP address as well as information about your browser and operating system.

Email Marketing
With your permission, we may send you emails about our products, special offers, or updates.

2. Consent

How do we obtain your consent?
When you provide your personal information to complete a transaction (purchase, card verification, delivery, return, etc.), we assume that you consent to its use for that purpose only.

For any other use (e.g., marketing), we will request your explicit permission or provide you with the option to decline.

How do you withdraw your consent?
You may withdraw your consent at any time by contacting us at:
📧 contact@unvivio.com

3. Disclosure

We may disclose your information if required by law or if you violate our Terms of Service and Sale.

4. Shopify

Our store is hosted by Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products.

Your data is stored within Shopify’s secure databases, protected by a firewall.

Payments
If you make a payment through a direct gateway, Shopify stores your credit card information in accordance with PCI-DSS standards. This data is encrypted and kept only as long as necessary to complete the transaction.

All payment gateways comply with PCI-DSS, ensuring secure processing of card data.

For more information, refer to:

  • Shopify Terms of Service
  • Shopify Privacy Policy

5. Third-Party Services

Some third-party service providers we use may collect, use, or disclose your information only to the extent required to perform the services we assign to them (e.g., payment gateways, marketing tools).

These providers have their own privacy policies, which we recommend you read to understand how your data is handled.

External Jurisdictions
If a provider is located outside your region (e.g., the United States), your data may be subject to the laws applicable in that jurisdiction (e.g., the Patriot Act).

When you leave our site via an external link, this policy no longer applies.

6. Security

We apply industry-recognized protection measures to prevent the loss, misuse, unauthorized access, or alteration of your information.

Credit card data is SSL-protected and encrypted using AES-256.

Although we follow PCI-DSS standards, no method of Internet transmission is 100% secure.

7. Cookies

Here are the main cookies used by our store:

  • _session_id: unique session identifier
  • _shopify_visit: no data stored, expires after 30 minutes
  • _shopify_uniq: counts visits per customer, expires at midnight
  • cart: unique cart identifier, persists for 2 weeks
  • _secure_session_id: secure identifier
  • storefront_digest: used if the store is password-protected

You may choose to accept or decline cookies in your browser settings.

8. Age of Consent

By using our site, you confirm that you have reached the age of majority in your province or territory and that you consent to any minor under your care using the site.

9. Changes to This Privacy Policy

We reserve the right to modify this policy at any time. Changes will take effect immediately upon being posted here.

If significant changes occur, we will notify you.

If our business is acquired or merged with another company, your information may be transferred to the new owners.

10. Questions and Contact Information

To access, correct, modify, or delete your personal information, or for any questions regarding this policy, contact our Privacy Standards Officer:

📧 contact@unvivio.com
[Re: Privacy Standards Officer]